Terms and Conditions

Rapidoer( Train Rider or Driver )Terms & Conditions Of Service

Rapido is an apps based delivery service provider with clients who are using the service(as defined below) (the “Clients”) provided by Rapido Distributions Private Limited, company registration no: 201701855Z registered at 44 Horne Road.

Please read these Rapidoer Terms as described below. Only if the Rapidoer fully understands and agrees to the Terms, then he/she can register with the company.

1.0 Working with Rapido

1.1  The Rapidoer can work with us  as a Train Rider or Driver if he/she a Singapore citizen or Permanent Resident.

1.2  The Rapidoer Driver can work with us if he/she has a licensed Singapore registered vehicle and hold a valid Singapore driver license for delivery via vehicle.

1.3  The Rapidoer  Driver must own all the appropriate licenses and approvals fromauthorities to provide all delivery services and  he/she must own or have the legal right to operate the vehicle.

1.4  The Rapidoer  Drivers’ vehicles must meet  relevant safety standards and are insured.

1.5  All the Rapidoers must provide information that are legal.

1.6  The  Rapidoer cannot open any delivery items (parcels/documents/objects) at all times.

1.7  The  Rapidoer will be soley responsible for any opened, damaged and loss iems. (parcels/documents/objects)

2.0  Legal Rights:

2.1  The usage of Rapido does not entitle the Rapidoer to any  rights and titles in relation to its intellectual property rights (including without limitations, copyright, trademarks, logos, graphics, photographs, proprietary contents, animations, video and text or rights in and to Rapido software, mobile and web applications and Website) or the intellectual property of its retail or advertising partners, other than the non-transferable, personal right to use and receive the Rapido services in accordance with these Rapidoer Terms;

The  Rapidoer will not use Rapido:

i)    For any unlawful purpose
ii)   In any way that interrupts, damages, impairs or renders Rapido’s efficiency.
iii)  To transfer files containing viruses and other harmful programs.
iv)  To access or attempting to access the accounts of other users or to by pass any security measures.
v)   To advertise or promote 3rd  party or the  Rapidoer’s products/services (other than Rapido services)
vi)  To refrain from doing anything which is disreputable or capable of damaging the Rapido’s reputation.

2.2  The Rapidoer will comply with all applicable laws and be responsible for the provision of his/her delivery Services.

2.3  The Rapidoer will indemnify and keep us indemnified including defending us fully against any claims, loss, damage or legal proceedings brought against us by any other person as a result of his/her breach of the Rapidoer Terms.

2.4  Rapido is not responsible for the actions of Clients .

2.5  The  Rapidoer shall not allow any  third party to from having access to the all goods, items and parcels provided by the Client and shall also take all reasonable precautions against loss of or damage to the delivery items.

3.0 Payment

3.1 The Rapido Apps can be downloaded for free.

3.2 The company reserves the right to modify, vary and revise the fee or its terms and conditions relating to the Service at any time as it deems fit.

4.0 Termination of Contract

4.1   We may terminate the Contract and close any account the Rapidoer has with us by giving him/her 7 days’ notice via email/sms message. We may also terminate the Contract and close the Rapidoer’s account without notice if he/she is in breach of any of his/her obligations under these Terms.

4.2  We reserve the right to suspend, restrict or terminate the Rapidoer’s  access to Rapido at any time without notice if we have reasonable grounds to belive the  Rapidoer has breached any of these Rapidoer Terms. This shall not limit or prejudice our right to take any other action against him/her that we consider appropriate to defend our rights of that any other relevant person.

4.3    The  Rapidoer may terminate his/her Contract anytime by giving us 7 days’ notice via email/sms message.

5.0 Legal Obligations

5.1  We are not responsibile for :
i.      Losses not caused by us
ii.     Client’s actions/decisions.
iii.    Provision of satisfactory service or meeting any of our obligations under these Terms where such failure is due to event(s) beyond our control(eg; failures in network, GPS system, Rapidoer’s Mobile phone,) and any other such similar event(s).

6.0 Rapidoer’s Terms

6.1  The Rapidoer may not transfer his/her rights or obligations under the Terms to anyone else.

6.2  If any provision of the Rapidoer Terms is found to be invalid or unenforceable in whole or in part  the other provisions shall remain valid and continue to apply to the parties.

6.4  We have the right to amend the Rapidoer Terms to improve service standards. At such, we will inform you by email/sms of any changes to these terms. You may terminate the contract at any time if you are not agreeable to these changes.

6.5   We have the right to terminate any Rapidoer who are inactive for 1month without any notice.

Contact Us

  • +65 6899 9333
  • info@rapido.com.sg
  • 44 horne road,
    Network Courier Building,
    Singapore 209067